Privacy Policy

At Lunelle Moon, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use and protect your information when you visit our website or place an order with us.

Information We Collect

When you visit our website or make a purchase, we may collect information such as your name, email address, billing and delivery address, payment details, IP address, browser information and information about how you use our website.

This information helps us process and deliver your orders, provide customer support, improve our website and communicate with you about our products and services.

How We Use Your Information

We use your information to process and deliver your orders, provide customer service, prevent fraud, improve our website and, where permitted, send you information about Lunelle Moon and our products.

We only use your personal information for legitimate business purposes and in accordance with applicable data protection laws.

Sharing Your Information

We may share necessary information with trusted service providers who help us operate our store, process payments, deliver orders and provide other services.

Our online store is powered by Shopify. We may also disclose personal information where required by law or where necessary to protect our rights, customers or business.

Cookies

Our website uses cookies and similar technologies to keep the website functioning properly, remember your preferences and understand how visitors use our website.

You can manage or disable cookies through your browser settings, although some features of the website may not work correctly as a result.

Your Rights

Depending on where you live and applicable data protection laws, you may have rights to access, correct, update or request deletion of your personal information.

You may also have rights relating to how your personal information is used for marketing purposes.

If you would like to exercise your rights or have any questions about how we handle your information, please contact us.

Children's Privacy

Lunelle Moon offers products designed for children, but our website and online ordering process are intended for parents, guardians and adults.

We do not knowingly collect personal information directly from children for the purpose of making purchases. If you believe that a child has provided us with personal information, please contact us so that we can take appropriate steps.

Data Security

We take reasonable measures to help protect your personal information against unauthorised access, loss, misuse or disclosure.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services or legal requirements.

Any updated version will be published on this page.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us through the contact form on our website.